Frequently Asked Questions
The easiest way to get any question answered is to contact us. We pride ourselves on excellent customer service. For your convenience, we added answers to some common questions below.
Product FAQ
Yes, given the area should not be in direct contact with water.
Yes, For ceilings you can use either DuraMatte Plus or DuraMatte Prime. But for the floor, you may contact us. We will guide you further.
Yes, our wallpapers are water-resistant.
DuraMatte Plus requires wallpaper paste and DuraMatte Prime is our pre-pasted material. You can order samples before finalizing your order to get to know both materials.
Yes, absolutely safe.
General FAQ
Yes, Any design with a resolution above 2000px can be ordered as wallpaper. Click here to start designing your own wallpaper.
Yes, we give a standard 1-year warranty on color fastness.
Yes, given the paint surface is good & no dents or significant scrathes are present on the top.
Yes, but not recommended if it’s a frequently used door or window.
Yes, absolutely safe.
Measurement FAQ
It’s very simple & similar to any other measurement, Just measure the exact height & width of the wall using any tape. We add an inch extra on each side for extra safety.
Ordering FAQ
No, but samples can be ordered using the order a sample page. We will send two 1X1 ft. sized samples printed on our material based on the design you choose.
Nothing as such, any size of the wall can be covered.
Installation FAQ
Yes, but it’s available in limited areas for now. Please contact us before placing the order if you would like installation assistance.
Yes, you can follow the installation process here. You will also get a detailed installation guide with your order.
